Terms of Service
Please read these terms carefully before booking our makeup and beauty services. By using our services, you agree to these terms.
Agreement to Terms
These Terms of Service ("Terms") govern your use of Makeup Niranjana's services and website. By booking our services or using our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
Booking and Appointments
- All bookings must be confirmed with a 50% advance payment
- Trial sessions must be booked at least 2 weeks before the event date
- Appointment times are reserved exclusively for confirmed bookings
- Last-minute bookings (within 48 hours) may incur additional charges
- Group bookings require advance notice and special arrangements
Payment Terms
- Trial sessions: Full payment required at the time of booking
- Bridal services: 50% advance, 50% on completion of service
- Accepted payment methods: Cash, UPI, Bank Transfer, Credit/Debit Cards
- All prices are inclusive of applicable taxes
- Payment receipts will be provided for all transactions
- Refunds are subject to our cancellation policy
Cancellation and Refund Policy
- Cancellations 7+ days before: 100% refund of advance payment
- Cancellations 3-6 days before: 50% refund of advance payment
- Cancellations within 48 hours: No refund of advance payment
- Trial session cancellations: 24 hours notice required for refund
- Weather-related cancellations will be rescheduled without penalty
- Emergency cancellations will be considered on a case-by-case basis
Service Standards
- We use only professional-grade, hypoallergenic makeup products
- All tools and equipment are sanitized before each use
- Services are provided by certified and experienced makeup artists
- We maintain the highest standards of hygiene and safety
- Touch-up services are included for the duration specified in your package
- We reserve the right to refuse service if safety standards cannot be met
Client Responsibilities
As our client, you agree to:
- Arrive on time for your scheduled appointment
- Provide accurate contact information and event details
- Inform us of any allergies or skin sensitivities
- Ensure proper lighting and space for makeup application
- Make full payment as per the agreed terms
- Treat our staff with respect and professionalism
Health and Safety
Your health and safety are our top priorities. We recommend a patch test 24-48 hours before your appointment if you have sensitive skin or known allergies.
Please inform us of any skin conditions, allergies, or medications that might affect makeup application. We reserve the right to refuse service if we believe it may cause harm.
All our products are professional-grade and hypoallergenic, but individual reactions can vary. We are not liable for allergic reactions when proper disclosure has not been made.
Intellectual Property and Photography
Photos and videos taken during our services may be used for our portfolio, website, and marketing materials with your explicit consent. You retain the right to request removal of your images at any time.
Our makeup techniques, business methods, and proprietary information are protected intellectual property. Clients may not reproduce or share our professional techniques without permission.
Limitations of Liability
- We are not liable for allergic reactions to products (patch test recommended)
- Liability is limited to the amount paid for services
- We are not responsible for delays caused by client lateness
- Weather conditions may affect outdoor services
- Photography rights belong to the client unless otherwise agreed
- We reserve the right to use photos for portfolio with client consent
Force Majeure
We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, or other emergencies. In such cases, we will work with you to reschedule services when possible.
Governing Law
These Terms are governed by the laws of Tamil Nadu, India. Any disputes arising from these Terms or our services will be subject to the jurisdiction of the courts in Chennai, Tamil Nadu.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Acceptance of Terms
By booking our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These Terms constitute the entire agreement between you and Makeup Niranjana regarding the use of our services.